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  • Published on:  Saturday, October 19, 2019
  • I have another client story for you guys! This one is about an eyelash extensions client. The experience definitely taught me that I need to stand up for myself and that there's a difference between being accommodating and allowing people to take advantage of you. Hopefully this was relatable and helpful to anyone who has gone through something similar!

    Top: Zara (old & no longer available)

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    Hi! I'm Sam and I'm a professional hairstylist from Pennsylvania. Here on my channel I post a variety of videos related to beauty and my life in general. I love teaching and inspiring others, whether that's through a hair tutorial or an advice video.




    This video is NOT sponsored. However, some links may be affiliate links. (That means there's no extra cost to you, I just receive a small commission off of those purchases. It's what helps me continue posting free content for you!) Thank you so much for the support! It's so appreciated! :)
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  • Bratatouille


     3 hours ago +1

    Ugh the first and only time I got my lashes done I ended up with a CHEMICAL BURN in my left eye. On top of not even getting a little spoolie to brush my lashes with nor was I told how to care for them. ‘Twas’ traumatic af

  • heart127


     12 hours ago

    I like how rude people don’t even have any shame in asking for a refund! Like what?! I think it’s the shy introvert in you that made you feel sorry for her “not being able to drive cuz of a disability” but shit she just wanted free stuff! My mom is in this industry where she does hair removals and one of her most loyal client has Prosthetic hands and a leg and SHE DRIVES HERSELF to wherever my mother works! That is what a loyal and respectful customer is! Hopefully you find more kinder customers and learn to stand your ground! I know how hard it is to say “no” when you are people pleaser (I’m one of them sadly😅😭)

  • Rafiel Rosario

    Rafiel Rosario

     23 hours ago

    That lady definitely had mental issues

  • Damaris Rockhill

    Damaris Rockhill


    I am not in the beauty industry but when you encounter a client that makes you uncomfortable tell them “we are not a good fit.. for the harmony and safety of my practice, we should part ways” that’s it..

  • Sandy Wichmann

    Sandy Wichmann

     2 days ago

    Sounds like she wiped her eyes with something oily that made her lashes fall out 🤔

  • Moon Paints

    Moon Paints

     2 days ago

    Can you say this lady is a real professional. Sorry someone as professional as you has to deal with this.

  • Elle Salagaras

    Elle Salagaras

     2 days ago

    Omg no lash tech I’ve been to would put up with what you put up with😂 You’re a saint

  • Carter J

    Carter J

     2 days ago

    I literally would wake up rubbing my eyes with lashes on and they still lasted 2 weeks. Susan needs to chill

  • Lyzzi Bennit

    Lyzzi Bennit

     2 days ago

    Middle Aged White women are literally the WORST. When I worked retail, they were always the customers I DREADED.

  • Kira Beaumont

    Kira Beaumont

     3 days ago

    Girl, your time =money. You need to put your foot down with clients that behave this way. You were way too nice about it.

  • Adaija Packnet

    Adaija Packnet

     3 days ago

    If that was me where she was like "oh im gonna have to ask my husband" Id be like ok, ill wait

  • Mimi Morea

    Mimi Morea

     3 days ago

    How are people that are this difficult married? Like, how sway? HOW?

  • xoxo xoxo

    xoxo xoxo

     4 days ago


  • Mele Metcalf

    Mele Metcalf

     4 days ago

    I want to get lash extensions so bad!! But I work out every day and I'm also in the military with a very physically strenuous job. Everyone I talked to that got them said that they fall out faster because of the sweat, oil and constant bathing. Pedicures do not last long on me either before they start to chip. 😭😭😭 People should be more grateful for the things they have and not sweat the small stuff. Because there are people like me who would love to have them.

  • Sanzida Haider

    Sanzida Haider

     4 days ago

    “WhICh oNE iS iT SuSAn” 😂😂😂

  • Grace Sophia

    Grace Sophia

     5 days ago

    shouldnt have even given her the refund honestly fuck her

  • angelica johnson

    angelica johnson

     5 days ago


  • Ahriana Zamano

    Ahriana Zamano

     5 days ago

    She sounds just like a customer that comes into my store who is a regular lol

  • Ani Ovakimyan

    Ani Ovakimyan

     5 days ago

    You have the best boss

  • Ani Ovakimyan

    Ani Ovakimyan

     5 days ago +1

    Susan if you are reading this go buy yourself a set of Fake lashes in Sally’s and leave my girl alone